Frequently asked questions
Find answers to your question.
Do the Motorhomes have a isofix and how do you fasten a child seat in a motorhome?
No. The motorhomes do not have isofix as a standard. Click
this link for a child seat overview »
child, baby, children, isofix
Weight of the motorhome and allowed loading weight.
All our motorhomes are maximum 3500 kg total weight. The max load weight varies between 350-460 kg depending on category and make.
weight, kg, loading weight
What are the regulations in Sweden regarding child seats / booster seats?
There are regulations and recommendations as to which child car seats you should use depending on the age, weight and height of the child. Please check the following link:
Children seats »
safety, child seat, regulations
Sleeping and beds — travel with children
Suitable for smaller children to sleep with a parent/parents in a double bed. Bigger children and siblings like to sleep in bunker bed or alcove. The high-level beds have security nets.
Click on our motorhome models and see the different interior bed layouts:
Bed sizes
For bed sizes and info, click here:
the link for bed layout
beds, sleeping, children
Storage in Motorhome
Our Luxury, Compact Plus and Campervan models all have large garage compartments. Keep in mind that larger suitcases may be put elsewhere in the other models as they have smaller garage compartments.
Storage, suitcase, packing, motorhome storage
Batteries and Cables
Being externally connected to 230 V allows you to use 230 V inside the vehicle. Camping sites usually have these charging poles. Adapters and cables of this kind are included already. Whilst driving or when not plugged into 230 V the electric system is powered by a 12 V battery.
Battery, 230 V, Cables, charging cables, camping site, electricity
Does the motorhome have a TV?
Yes, our
SkandiTrip Safety & Technology package » includes a TV with chrome cast and much more. Without the package the motorhome is TV-free.
TV, television, screen, package, technology package, technology
Electricity supply
The motorhome has electric- ,12V- and USB sockets spread out in the interior living area as well as lamps. The motorhome has two separate batteries — one for the living area and one for the engine. Both are charged while driving. Observe that the electric sockets (220 Volt) can only be used whilst being plugged into external power supply and 12V devices work when the engine is on. USB works all the time.
Electric supply, charging, battery, USB, 12V
Camping gas
Motorhomes with the Ready-to-go Premium package are equipped with 2 gas bottles of 11kg each. Standard is 1 bottle.
During summertime the average gas consumption is 1 bottle/two weeks. You can return the motorhome with the bottles full or empty, it does not matter. However if you were to use more than 2 bottles you can buy these at petrol stations, camping shops or bigger hardware stores. If you buy gas abroad you need to make sure the new bottle has the same outlet.
Gas, bottle, petrol station
Water tanks, refill and empty
Our motorhomes are equipped with a 100-190 litre fresh water tank and a sewage/grey water tank of 100-150 litres. Both refill and emptying of the tanks can be done at camping sites for a small fee and/or some petrol stations.
Water tanks, grey water tank, refill, fresh water, empty
Toilet
The toilet cassette tank (approx 14 litres) has to be emptied several times during your trip if you use it often. At pick-up, we will demonstrate how it is done.
Toilet, casette, empty
Fridge and freezer
All motorhomes have a fridge and freezer. The volume of them both together is between 85-140 litres depending on model.
fridge, freezer, volume
Breaks
All motorhomes have an ABS anti-lock brake system.
breaks, ABS
Audio systems
All motorhomes are equipped with a radio, and a bluetooth connection for smart phone pairing.
Audio, radio, bluetooth
Wifi
Skandtrip motorhomes offers unlimited Wifi in our Click
SkandiTrip Safety & Technology package. If you are travelling to Norway, please let us know beforehand. The Safety and Technology package is perfect if you plan to Free-camp since it includes lots of helpful gadgets.
Wifi, internet, technology package, packages, Norway, unlimited wifi
Standard Equipment
Check here for standard equipment:
Standard Equipment »
standard equipment
Diesel/km consumption
Depends on the cateogory and type of motorhome. The average consumption for driving on the highway at 100 km/h is 0.9-1.6 litre/mil.
consumption, diesel, km, motorhome, highway
Where to pick up the motorhome in Gothenburg
Station: Lantbruksgatan 2, Mölndal.
We have our office 10-15 minutes from Lantbrukgsgatan 2. If you arrive outside our normal rental days ( Friday and Saturdays) or rental time we are not at the station. If you want to meet up with us please contact us first.
Public transport Gothenburg:
Click here»
Ferry in Gothenburg: We are close to the Kiel or Denmark ferry terminals. If you are arriving without your own car the best way to reach out station is to take a taxi
pickup, location, address, drop off, ferry, bus, train
How long does it take to return the motorhome
15 minutes if everything goes as planned. The more information we have about eventual problems with the motorhome, the quicker the returning process. At the station the staff will check mileage and diesel level and then prepare a digital check-out contract. The deposit will be paid back the following days after the return.
return, contact
How long does it take to pick-up a motorhome?
Roughly 1h. At arrival to our station you will first watch an instruction video that takes about 30 minutes:
Instructional video
We want to give our clients a thorough instruction before leaving with the motorhome. It typically takes between 30-40 minutes depending on your previous motorhome experience and the specific questions you might have. All our key staff are English and Swedish speaking.
Lastly we sign a digital contract which takes 5-10 minutes.
time, contract, instructions
Where to pick up motorhome Stockholm
The address for pick up is: Rallarvägen 41, Åkersberga.
pickup, stockholm, where, logistic, train, bus, ferry
Arrival by plane Gothenburg
We offer airport transfer service from/to Landvetter when booking, however we recommend to book the taxi yourself for easier communication and to keep a direct contact.
The driver will wait in the arrival hall with a name sign. The taxi driver might call you from the airport if you are delayed at the baggage claim area.
Taxi, plane, airport, service, transfer, gothenburg
Pickup/Dropoff at hotel Gothenburg
We offer this service. Our transfers are via Taxi Göteborg. Online booking is the best way to operate so that you will get a fixed price. Remember that if you need a larger taxi for 5-8 passengers or if you need child car seats it is recommended to book in advance.
If you need a car for 4 passengers, no special child car seats , only a booster chair, there are plenty of taxi cars that can come on short notice. If you have booked pick-up service from us we need to have sms/ mail contact with you. Changes on short notice we will not be able to handle.
pickup, dropoff, hotel, taxi, transfer, gothenburg
Parking private cars in Gothenburg?
As part of the Essential Package, you can park your car in our safe parking facilities, during the rental period. We park your car in an indoor garage ( max height of vehicle 2.05 m.)
Parking, private, cars, essential package, safe, garage
Early arrival at Gothenburg station
Our experienced staff will gladly provide recommendations and sightseeing tips if you have to wait. The Mölndal shopping centre is close by and so are the bus stops with direct buses to the city of Gothenburg or the lakes of Mölndal. Please see the
link » .
early, arrival
When can we pick up/return the motorhome, Gothenburg
Pick up: Between 14:00 - 16:00
Return: Between 09:00 - 10:30
pick up, return, time,
Arrival by train/air plane Stockholm
We can organise taxi transfer from/to Arlanda airport, as part of the total rental package. The driver will wait in the arrival hall with a name sign. We recommend the client to book the
taxi online to have a direct contact with the taxi company yourselves. If they want us to book they need to keep contact with the station staff at all times.
Arrival by train: Station address is Rallarvägen 41 Åkersberga. For information see
www.sl.se »
Arrival, train, air plane, transfer, taxi, subway, Stockholm
Can we get picked up from/dropped off at a hotel in Stockholm and what is the price?
Yes. You can book a taxi with Skanditrip that will pick you up from a hotel. The prices, roundtrip are:
2-4 persons with child seat: 2 150 SEK
5-7 persons with child seat: 3 450 SEK
There is a discount of 150 SEK if no child seat is needed. If you book yourself through
https://www.cabonline.com/en you can see price and info right away and have direct contact with the cab driver.
pick up, dropped off, hotel, stockholm, price, transfer, taxi, cabonline, online
Can we park our private car in Åkersberga station?
As part of the Essential Package, you can park your car in our safe parking facilities, during the rental period.
parking, essential package, car, rental period
Early arrival Stockholm
The Åkersberga motorhome station is walking distance to the closest shopping centre. When you arrive at the Åkerberga train station you have a bus station for local buses on the same premises. Or you can take the train to Österskärs station, the closest archipelago.
early, arrival, stockholm, train, archipelago, activities
When can we pick up motorhome in Åkersberga?
Return: Between 09:00 - 10:30
Pickup: Between 14:00 - 17:00
pickup, return, åkersberga, stockholm, motorhome
Arrival by plane Luleå
The station is located 15 km (15 minutes drive) from Luleå city center, beautifully at a lakeside. You can only get there by car or taxi.
Address: Ebbenjarka, Stora Antnästräsk 50, 972 23 Luleå
Transfer from Luleå airport (Kallax) is not included in the standard booking price. Choose to get there by one of the following alternatives:
1. Take local bus (e.g. bus no 14) to the bus stop Gäddvik Gäddviksgården/Bron. See info and time tables at
Länstrafiken Norrbotten. Agree with the SkandiTrip station manager to be picked up. Cost: only local bus ticket that you buy yourself.
2. Book transfer via SkandiTrip’s booking system. Cost: a return ticket is approx. 1000 SEK (1-4 persons) or approx 1800 SEK (5-8 persons). See exact price in the booking system. This booking covers transfer both at the pick-up and return of the motorhome. The driver will wait in the arrival hall with a name sign. Tell SkandiTrip if you have any child who needs child or booster seat (these need to booked with anticipation).
3. Book or take a taxi by yourself when you arrive at Luleå airport (Kallax). The price is like a pre-booked SkandiTrip transfer. We recommend the taxi company Sverigetaxi and we use them for some transfers.
To avoid problems with flight delay and cancellations we recommend that you arrange the taxi trip yourself (alternative 3).
aeroplane, air, plane, aircraft, luleå, taxi, airport, contact, flight, address, transfer, pick-up, pickup, bus, drive
Arrival by train Luleå
The rental station is beautifully located at a lakeside15 km (15 minutes drive) from Luleå city center. You can only get there by car or taxi.
Address SkandiTrip Luleå: Ebbenjarka, Stora Antnästräsk 50, 972 23 Luleå
Transfer from Luleå central station is not included in the standard booking price. Choose to get there by one of the following alternatives:
1. Take local bus (e.g. bus no 14) to the bus stop Gäddvik Gäddviksgården/Bron. See info and time tables at
Länstrafiken Norrbotten. Agree with the SkandiTrip station manager to be picked up. Cost: only local bus ticket that you buy yourself.
2. Book transfer via SkandiTrip’s booking system. Cost: a return ticket is approx. 1000 SEK (1-4 persons) or approx 1800 SEK (5-8 persons). See exact price in the booking system. This booking covers transfer both at the pick-up and return of the motorhome. Tell SkandiTrip if you have any child who needs child or booster seat (these need to booked with anticipation).
3. Book or take a taxi by yourself when you arrive at Luleå train station. The price is like a pre-booked SkandiTrip transfer. We recommend the taxi company Sverigetaxi and we use them for some transfers.
To avoid problems with flight delay and cancellations we recommend that you arrange the taxi trip yourself (alternative 3).
arrival, train, luleå, address, transfer, pick-up, pickup, taxi, bus, drive
Can we get dropped off/picked up from hotel in Luleå?
Yes you can. We cooperate with the taxi company Cabonline/Sverigetaxi in Luleå. We need to have sms / mail contact with the clients.
The prices, roundtrip are:
2-4 persons with child seat: 1 060 SEK
5-7 persons with child seat: 1 760 SEK
There is a discount of 150 SEK if no child seat is needed.
taxi, cab, luleå, hotel
Parking private cars in Luleå station?
As part of the Essential Package, you can park your car in our safe parking facilities, during the rental period.
Park, private, car, luleå
Where to pick up motorhome in Luleå?
Address: Ebbenjarka, Stora Antnästräsk 50, 972 23 Luleå
Period: 13th May - 17th September
OBS! If you arrive outside our normal rental days (Fridays 08:00 - 17:00) we are normally not at the station. In that case, if you want to meet up with us please contact us first.
pickup, luleå, time, motorhome
What time do we pick up/return motorhome in Luleå?
Returning hours: Between 09:00 - 10:30
Pick up hours: Between 14:00 - 17:00
pickup, return, hours, luleå, time
Bus to the rental station in Luleå
The station is located 15 km (15 minutes drive) from Luleå city center, beautifully at a lakeside. You can only get there by car or taxi.
Address: Ebbenjarka, Stora Antnästräsk 50, 972 23 Luleå
You can take a local bus (e.g. bus #14) to the bus stop Gäddvik Gäddviksgården/Bron and ask SkandiTrip to pick you up there. See info and time tables at
Länstrafiken Norrbotten. Agree with the SkandiTrip station manager to be picked up. Cost: only local bus ticket that you buy yourself.
luleå, address, transfer, pick-up, pickup, taxi, bus, drive, ebbenjarka
Which packages do you need?
For a complete guide of the packages, click here:
SkandiTrip Packages Guide
In your booking, mandatory packages are "SkandiTrip Essential basic package".
packages
Can we book unlimited travelling range (km)?
No, you are entitled to 2000 km/week.
Range, km, distance
Last minute rentals
As a company we cannot handle last minute rentals. We preferable need 1 week to make all the booking arrangements and motorhome preparations.
last minute rentals,
Rental days and rental season
Rental days: Friday - Friday and Saturday - Saturday and a minimum of 7 days. In rare cases and usually in connection with long rentals or in the pre-/after season we allow odd-day rentals. We do not offer week-end rentals.
Rental season: We start our rental season in April.
Click here for regulation in regards to winter tyres in Sweden » and
Norway tyres ».
If you rent during minus degrees you need to have the heating on at all times in the motorhome to prevent tubes, taps etc. from freezing and cracking.
rental season, rental days, winter tyres, tyres, Norway
Book online and confirmation
You can book online any time of the day. We will confirm the availability promptly, usually the same day if you book during office hours.
See links for booking online:
You can confirm your booking directly by adding your credit card details to the booking proposal that you have made yourself online or SkandiTrip has sent you. Just
Enter here » and choose "add a new card" once you are in the booking. SkandiTrip then will charge the booking fee SEK 2,500 and you will receive a booking confirmation afterwards. 50% of the payment is due 11 weeks before pick-up, the remaining 50% is charged two weeks ahead of pick-up.
The booking fee stays as a deposit during the rental period and is returned to the same credit card shortly after the motorhome is returned. It can take up to 10 days before you see the refund on your card.
online booking, confirmation, deposition, refund
Possible to see motorhome for yourself before renting?
For this we need to make an appointment. It is possible to come see the motorhomes whenever we have them at our station, and as long as they are not being rented out the same day. During high season the chances for this are limited whilst during low season we are more flexible.
see motorhome, watch motorhome, high season, low season, appointment
Booking 2 seasons ahead
We are currently booking for the coming year and we can not do booking for 2 seasons ahead. Our prices are updated a maximum of 6 months ahead.
seasons, price, ahead
Can you change a booking?
Yes, until 30 days before the decided pick up day. If the renting fee changes, 210 SEK will be charged as an expedition fee for every change made in the booking.
Changes, booking, before renting, fee
Our categories and prices
For motorhome categories,
Click here »
The prices on the website are described in Euro and are set as indicative prices over the different seasonal periods. However, the prices in the booking are set in SEK. The SEK price is the final price. To see the “final prices” and to get an estimate please make a
“trial booking".
The prices vary according to season. High season: 25th June – 21st August Low season: 25th June – 21st August. If you book a motorhome in a period that covers more than 1 season the booking system will calculate a price depending on the amount of days in each respective season.
motorhome, categories, prices
Is the layout of the camper we have booked guaranteed?
Yes. OBS! There might be circumstances where we will have to offer you a different motorhome due to repairs or late delivery of motorhomes from the manufacturers. In that case we try to upgrade you to a more expensive category without charging. If the category you get is less expensive we will pay back the difference.
layout, difference, motorhome
Do I need the SkandiTrip Safety & Technology package if I take the SkandiTrip Ready-to-Go Plus premium packages?
No.
Neither of these packages are mandatory. Each package has unique items. The Ready to Go focus on an all inclusive experience in terms of insurances, cancellation cover, kitchenware, bedlinen, beddings and outdoor equipment such as cables, camping chairs and tables etc. The SkandiTrip Safety & Technology package focuses on alarms, Items so that you can watch TV online and WIFI.
packages, premium package, ready to go, safety and technology
How many bikes can the motorhome take?
Our bigger alcove motorhomes have bike racks for up to 4 bikes. Our Family Luxury motorhome category has a huge garage in which you can place 1 or 2 bikes as well. The Compact plus categories have bike racks for 2-3 bikes and a spacious garage.
bikes, garage, bike, bicycle
Is there an extra cost for an extra driver?
No.
The person on the contract does not have to be the driver. But remember that the person on the contract has responsibility for the other drivers.
driver, cost, contract, extra
Do you have motorhomes with automatic gear?
Yes we have. Please contact us beforehand if you can only drive automatic gear so we can check availability as manual gear is standard.
automatic, gear, manual
Which are the cancellation rules?
Please see our website for terms and conditions of cancelling:
Terms and conditions »
terms, conditions, website, cancellation, rules, covid, corona
Can you make an offer/ proposal?
Yes we can. A proposal can take up to 14 hours, therefore we advice you to make a trial booking if you are in a hurry. This trial booking is not confirmed nor binding.
Book yourself here: Click
Book now»
book now, offer, proposal
Brands? Which brand/type of camper do you usually provide?
Carado, Chausson, Knaus and Dethleff are the most common. All our motorhomes are new (maximum 2 seasons old)
Brands, motorhome, carado, chausson, knaus, dethleff
Travel in Norway and road tolls
Let us know beforehand if you are travelling to Norway so that we can help you to register the motorhome for norwegian roads. There are fees for many roads, tunnels, bridges and ferries all around Norway.
Norway, road tolls, ferry
Cleaning upon return of the motorhome
The customer is expected to carry out a basic cleaning before returning the motorhome. Please empty refrigerators and cabinets of food, remove stains on mattresses and cushions and wash up the kitchen. Read this
complete cleaning checklist.
Cleaning, basic cleaning, drop off, policy, return
Travelling with pets
We allow dogs (not cats) in our motorhomes but for an extra cleaning fee (SEK 1200)
pets, cat, dog,
Number of travellers
We do not have motorhomes that take more than 6 persons.
OBS! To make your journey more comfortable we recommend not to be 6 adults in one motorhome, but instead split into 2 motorhomes for maximum comfort.
travellers, limit, weight, comfort
Travel to Denmark
Crossing the bridge would require you to pay yourself.
Click here to pay online.
Denmark, road tolls
Where can we travel?
We recommend travelling in the Scandinavian countries as we can provide the best possible service the closer to our stations you are. Although travelling through other European countries can be approved by us and is fine as long as the mileage- and time limit are respected.
travel destinations, europe, service, scandinavia
One way trip?
Pick up at one station and drop off at another is possible for a fee of 5000 SEK. During pre-season or late after season we might be able to accommodate such services at a reduced price.
One way trip, fees, pick up, drop off
Speed limits?
There are no special speed limits for passenger car class II (our motorhome class), but you must follow the speed limits that exist.
speed limit
Driving licence and age
A Class II passenger car with a total weight of no more than 3.5 tons can be driven with a licence B.
A class II passenger car that is heavier than 3.5 tons requires a C1 or C licence. If you want to tow a trailer with your heavy motorhome, a C1E or CE licence is required. Our minimum age is 21 years old and that you have had your driving licence for at least 2 years.
drivers licence, age, weight,
What to do in case of accident or problem with the motorhome
The customers will have access to a QR-Code in the car which they can scan to reach a damage form. They will also get a sms and an email with a link to this form. In case of crime, report to police (dial: 112).
accident, crime, QR-code, motorhome, problem, service
What happens if something goes wrong during my trip?
You contact us via mail or phone. You will receive our contact information when leaving the station after pick-up.
problem, problems, goes wrong, contact
Travelling tips?
When and how do we pay?
Check here for a full payment guide:
Payment Guide. If you prefer to pay by bank transfer please let us know.
Make sure that you have the amount on your card and within the limit on how much you can pay from your debit/credit card. Many banks set a limit on how much can be paid online. If you are paying from a Swedish bank account you can pay via Bankgiro.
Payment, bank transfer
Do I have to pay a deposit fee when I pick up the motorhome?
The booking fee (2500 SEK) stays as a deposit during the rental period and at return you get the amount refunded to the same credit card. If you change cards please let us know.
Pick up, payment, deposit, credit card, return
How much does bike rental at SkandiTrip Stockholm cost?
You can rent bikes at SkandiTrip Stockholm to bring on your motorhome tour. There is a variety of bikes and you should tell SkandiTrip about preferences (child age/size, boy, girl, man, woman). Make reservations two weeks in advance to assure availability.
Price per trip (and per bike):
1 week: 900 SEK
2 weeks: 1350 SEK
3 weeks + : 1800 SEK
At SkandiTrip Gothenburg and Luleå you can find bike rental companies, please contact them directly.
bike rental, bike, Stockholm
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